Helpdesk
Contact Sources
Message history
Automatic responses
Conversion into Follow Up´s
  ;Sending emails and SMS
Contact Forms
Add the different sources of origin of your contacts.
Set up email notification for the different contact forms
Associate the forms rivers to Points of Sale
Organize your forms; rivers to easily identify the source of origin of contacts
Set up email notification for the different contact forms Associate the forms rivers to Points of Sale Organize your forms; rivers to easily identify the source of origin of contacts
Categories
Now you can you can categorize your contacts to direct them to the right department.
Organize your contacts by categories
Assign colors to easily identify a type of contact in the calendar
Set priorities for different types of contact
Organize your contacts by categories Assign colors to easily identify a type of contact in the calendar Set priorities for different types of contact
Departments
The division of tasks is This is important to take advantage of the best talent of each person on your team, encourage specialization, organize and optimize processes.
Create the main departments of your company
Define which department each your collaborator reports
Always evaluate and organize what the different sectors of your company need
Create the main departments of your company Define which department each your collaborator reports Always evaluate and organize what the different sectors of your company need
Contacts
Manage your customer contacts quickly and reduce response times, increasing customer satisfaction.
Follow in real time the contacts received
Manage ;the priority and status of contacts
Turn contacts into Leads (being able to follow up with Follow Ups)
Respond directly in a It is a single platform, by email or sms
Use the search filters to list contacts by customer, priority, dates, departments, categories or state
Import and Export contact lists whenever necessary
Follow in real time the contacts received Manage ;the priority and status of contacts Turn contacts into Leads (being able to follow up with Follow Ups) Respond directly in a It is a single platform, by email or sms Use the search filters to list contacts by customer, priority, dates, departments, categories or state Import and Export contact lists whenever necessary
